Terms and Conditions

Here’s the final, fully updated Terms and Conditions for mastara.io:
Terms and Conditions
Effective Date: December 1st 2024
Welcome to mastara.io (“Website”). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our platform. If you do not agree, do not use our services.

1. General Overview
mastara.io is an online platform designed to match students with teachers and facilitate online education. It is a product of Crude Brains, created to provide a seamless and professional educational experience for the general public, particularly students.

2. User Responsibilities
• Users must maintain polite and respectful communication with all parties involved.
• Users are responsible for providing accurate and truthful personal information to enable effective teacher-student matching.
• Users are required to pay the platform’s service fees in advance to access our services.

3. Payment Terms
• All payments must be completed before using the platform’s services.
• No refunds or cancellation fees: Once a payment is made, it is final and non-refundable.

4. Privacy and Data Handling
• We collect limited personal information to match students with suitable teachers.
• User data is protected, and no employees or administrators can view or export personal data. Users alone have the ability to download their personal information.
• We do not currently share user data with third parties.
• A detailed Privacy Policy will be developed and published at a later date.

5. Intellectual Property
• All content, designs, and materials on mastara.io are owned by Crude Brains, the parent company of this platform.
• Users may not reproduce, distribute, or create derivative works without prior written consent.

6. Content Uploads
• Users may upload content for collaborative purposes only.
• Uploaded content is accessible solely by the intended recipient and cannot be viewed by outside parties.
• mastara.io ensures the secure handling of user-uploaded content within the platform.

7. Service Availability
• We strive to keep the platform accessible at all times but do not guarantee uninterrupted access. Maintenance, updates, or unforeseen issues may cause temporary downtime.

8. Limitations of Liability
• mastara.io is not responsible for user-generated content or third-party links shared within the platform.
• We are not liable for any direct, indirect, or incidental damages arising from the use of our services.

9. Account Termination
• We reserve the right to suspend or terminate any user account that violates these Terms, including breaches of the Privacy Policy or Service Agreement.

10. Modifications to the Terms
• We may update these Terms from time to time. Any changes will be posted on this page with the revised effective date. Continued use of the Website after changes constitutes acceptance of the updated Terms.

11. Contact Information
For questions or concerns regarding these Terms, please contact us at info@mastara.io.
Cookie Usage Notice
We use cookies to enhance your experience on our website. Rest assured, we do not track your activities or store any personal browsing data. Your privacy is our priority.
** Terms and Conditions (link)
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